About this concept · 1 of 4 · press ? to reopen
Why I made this
When I saw the role, my first thought was: I've never worked in transport.
So I read your South Australia case study, where operators moved from 11 separate systems to one, with a single alarm manager and a map of every device. I kept picturing that one person at the desk when a dozen things go wrong at once.
Read the case study: STREAMS ITS platform, South Australia (PDF) ↗
What do they look at first, and can they trust it?
About this concept · 2 of 4
My guesses
If I were sitting there, I think I'd want three things.
- 1
Crashes and floods before roadworksThen sort by how serious it is, how many lanes are blocked, and how recent.
- 2
Tell me when something's gone quietIf nobody has updated it in an hour, say so, so I don't act on old info.
- 3
Pick from the list, the map followsNot sure about this one. Some operators might live on the map.
About this concept · 3 of 4
What I got wrong first
Once I actually used it, a few things were off.
- The dark map hid the roads, which is kind of the whole point. I made the main roads brighter.
- On a laptop the map got squashed into a thin strip, so the details now sit on top of it.
- On a phone the details covered everything. Now the list and details sit in a sheet you drag up or down, and picking an incident leaves the map in view.
- The markers didn't show up at first. My code was checking if the map was ready at the wrong time.
I read Transmax's case studies and the QLDTraffic data spec, picked the guesses, built it with Claude Code, and tested it at laptop and phone sizes.
About this concept · 4 of 4
What I'd ask you
If you're rebuilding a tool operators already know by heart, how do you change it without slowing them down?
- What do you look at in the first minute of a motorway crash?
- How do you know someone else is already on it?
- Which alerts do you just ignore?
I've never been in a control room, so I'm sure some of this is wrong. The closest thing I've actually done is the failure states for a regulated share trade at Liquidise.
Base map © OpenStreetMap contributors © CARTO. Concept by Muhammed Fawaz, fawaz.cc.